Yesterday I attended a customer service training by Charlie Tyrian of Keep Charging Enterprises. Who doesn’t know this guy? Who doesn’t recognize his rambunctious style? It dawned to me that unless you spoke in front of a hundred or so audience ready to take a siesta in a hot Texas afternoon without any clownish somersaults, then you wouldn’t be as successful a motivational speaker as Charlie.
Not trying to be patronizing, I just started jotting down a few things that I thought were a little interesting and applies to my job at Sheppard. MAKE A DIFFERENCE. That’s only one of a million things you could learn in his seminar. It stuck to me like frozen peanut butter. My head started rolling with thoughts of whether I made a difference in somebody’s life, of whether I made a difference in any person I encountered.
I think I did.
I make my family happy. I make the library patrons feel special by stopping in the middle of putting away books to ask them if they need help with making copies on the machine. I say thank you to everyone who does me a favor. I try to do my best to cooperate, even though people everywhere are different and don’t appreciate it. Of course I’m not perfect, since I scream at my stepson to move the damned old washing machine out of the driveway when I’m pulling out. But at least I’m not a drama queen.
Charlie Tyrian should be proud of me. At the end of the seminar, we all got our own Rhino creed cards to remind us that we should get excited each morning to go through the day, feel happy that we are alive. I already know that, but maybe I should thank him for reminding me. Go Rhino!
